02 Day Return Policy


We offer you complete peace of mind while ordering at DIGITEXSTORE.COM - you can return all items within 02 days of receipt of goods against manufacturing defects only.


Defective Items


If an item is found defective, please get in touch with our customer care on support@digitexstore.com or call us on 011-42484237 within 02 day of receipt of the product. When we receive the item, we will inspect it to ensure everything is present and is in its original condition and then issue either a full refund, store credit or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.


Mail us back the product at


DIGITEX MEDICAL SYSTEMS (P) LTD.

Corporate Office: 2/6 IIIrd Floor, Patel Road, West Patel Nagar, New Delhi-110008, India


Once we receive the package, we will issue a refund of the purchase amount. In case the return is found ineligible for refund, we will courier the product back to you. We will strive to close the issue within 07 days of receiving the product.

Following shall NOT be eligible for return or replacement :

  • Damages due to misuse of product
  • Incidental damage due to malfunctioning of product
  • Any consumable item which has been used or installed
  • Products with tampered or missing serial / UPC numbers
  • Any damage / defect which are not covered under the manufacturer's warranty
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

In case of any queries, please write to our customer care on support@digitexstore.com or call us on +919818755585